General Inquiries
I have been unable to locate the corresponding ECU in the list based on the part number of the unit I possess. Could you please advise on the appropriate course of action?
For control units listed in the Metsimpromax ECU database, system integration is performed using the ECU name, not the part number. Therefore, accurate identification of the control unit's name is essential.
Upon encountering a 'Computer Licence Error' during device operation, what are the recommended procedures for its resolution?
In the event of a computer change, it is necessary to log in to the Metsimpromax website and select the 'Computer Reset' option, which is located within the customer area.
I need to perform an Immobilizer Off (Immo Off) procedure on the Engine Control Unit (ECU). What is the appropriate method for this?
For observing injection firing on a test bench in automotive and certain heavy-duty vehicle models equipped with an immobilizer communication network, it is essential to disable the immobilizer network using the appropriate diagnostic software. This process ensures the correct operation of the injectors.
Is it possible to connect an immobilizer-enabled ECU to the MetsimProMax device?
Immobilizer connectivity is available for MetSimProMax. The COM page within the schematics section details the immobilizer connection points (antenna, key, indicator) for the target Engine Control Module (ECM).
What license is provided with the initial purchase of the MetsimProMax device?
metsimpromax includes a motor control license upon purchase.
What is the procedure for purchasing an additional license for the MetsimProMax device?
Please contact our technical support team.
How can I reach you via your technical support line or other communication channels?
For Metsimpromax technical support, please contact our WhatsApp support line at +90 444 66 38.
Paid Additional Licenses
Advanced system modules are available as optional paid licenses, allowing you to expand your device capabilities based on your needs.
ABS Control Unit License
Hydraulic Control Unit License
Body Control Module (BCM) License
Transmission Control Unit License
Flexible licensing structure ensures you only pay for what you need.
Could you please describe the process for integrating a new protocol into the MetsimProMax device, and outline the necessary user steps?
If an update for Metsimpromax becomes available, a notification will be displayed upon logging into the system.
Can custom sockets be produced for specific ECUs?
Yes. We offer custom plug-and-play socket solutions for specific ECUs upon request. These sockets are designed for seamless integration and are available for an additional fee.
What makes MetsimProMax different from other ECU test devices?
MetsimProMax combines advanced diagnostics, signal simulation, CAN analysis, and bench testing in a single professional platform, eliminating the need for multiple tools.
Does the device include an integrated oscilloscope?
Yes. MetsimProMax features a built-in 2-channel oscilloscope for accurate signal analysis and real-time diagnostics.
Does MetsimProMax support signal simulation?
Yes. The device includes a signal generator capable of simulating crankshaft and camshaft signals for advanced testing scenarios.
What is BenchMaster Mode?
BenchMaster Mode enables full OBD communication on the bench, allowing ECU testing without a vehicle.
Can MetsimProMax communicate with multiple control units?
Yes. The dedicated gateway output enables communication with multiple CAN-based modules such as BCM, instrument clusters, and more.
Are remote updates supported?
Yes. The system supports remote firmware updates, allowing new features and improvements to be added
Does MetsimProMax support ECU read/write operations?
ECU read/write functionality is planned for future releases and will be available via software updates.
Is CAN Emulator & Filter available?
The CAN Emulator & Filter feature is currently under development and will provide advanced CAN manipulation capabilities.
What is ECUSoft integration?
ECUSoft entegrasyonu; IMMO Off, Virgin, DPF Off ve Vmax Off gibi gelişmiş dosya hizmetlerine erişim sağlar. Bu hizmetler belirli bir ücret karşılığında sunulmaktadır.
Can MetsimProMax be expanded in the future?
Yes. MetsimProMax is designed with a scalable architecture, allowing new features, modules, and system capabilities to be added over time through updates and additional licenses.
